Roberts Farm Shop
Experiencing rapid growth and an outdated EPOS system, Roberts Farm Shop needed a more advanced EPOS solution. Cunninghams transformed their operations with a fully upgraded EPOS system and Quantum Go, enabling smooth mobile payments and efficient operation for everyday activities and seasonal events.
Requirement
After outgrowing their existing EPOS system and with the impending closure of their previous EPOS supplier, Roberts Farm Shop in the West Midlands required a new solution to support their expanding business. Following a positive recommendation, they turned to Cunninghams EPOS Group for assistance.
Solution
Cunninghams upgraded Roberts Farm Shop’s EPOS setup from three to four systems, incorporating Quantum EPOS software with scale integration and integrated payments. This provided a more flexible solution tailored to their farm shop’s growing needs.
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Impressed with Quantum’s functionality, Roberts Farm Shop turned to Cunninghams one again when they required a payment solution to support their pop-up events.
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With annual events such as pumpkin picking, Christmas sales, and a music festival taking place, the farm shop needed a more advanced payment system to handle transactions efficiently on the go. Cunninghams introduced them to Quantum Go, their all-in-one payment and EPOS solution, designed specifically to meet these needs.
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Quantum Go enables Roberts Farm Shop to process payments anywhere on the farm, extending beyond the main shop. The solution also supports the creation of event-specific sales screens, with products and pricing customised for each event - addressing another crucial need for the farm shop.
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The handheld devices offer an intuitive interface, simplifying the payment process for staff during high-traffic periods.
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Quantum Go also seamlessly integrates with the farm shop’s existing Quantum EPOS system, providing consistent transaction and stock management across the business. This integration eliminates the need for Roberts to juggle multiple solutions, streamlining their operations and ensuring a unified approach.
Results
Quantum Go and Cunninghams’ EPOS solution have both significantly improved daily operations and event management at Roberts Farm Shop.
"In terms of our main farm shop EPOS system, it has revolutionised our business with its easy-to-navigate screens, detailed back-office data, and integrated card transactions. The Quantum Go mobile terminals have also been incredibly helpful for our events, providing extra capacity during peak times like the busy Christmas period. The Cunninghams team was very helpful, explaining everything in detail and demonstrating the system on-site before installation. They are always just a phone call or email away, which is reassuring for our business."
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​Mathew Roberts
Roberts Farm Shop​